Why In-Game Chat Matters

Reduce response times by 10x and keep players engaged without leaving your game

Instant Connection

Players get help without leaving your game. No Discord, no external websites - just instant, seamless support.

Real-Time Response

Average response time under 60 seconds. Multiple agents can handle conversations simultaneously.

Better Retention

Players who get instant support are 3x more likely to return and spend more in your game.

Powerful Chat Features

Everything your support team needs to deliver exceptional service

In-Game

Beautiful Chat Widget

A sleek, customizable chat widget that integrates seamlessly into your game. Players can open support with a single click.

  • Drag-and-drop positioning
  • Custom colors and branding
  • Mobile-responsive design
  • Typing indicators & read receipts
Support Agent Sarah
Online
Hi! How can I help you today?
I can't access my inventory
I'll help you with that! Can you tell me when this started?
Sarah is typing...

Active Conversations

12 Active
JD
John_Doe123
Having trouble with purchases...
2m ago
AS
AlexSmith
Question about trading system
5m ago
EJ
EmilyJones
Need help resetting password
8m ago
47
Today
38s
Avg Response
98%
Satisfaction
Powerful Dashboard

Multi-Agent Control Center

Manage all conversations from one powerful dashboard. Multiple agents can work simultaneously with smart routing and assignment.

  • Real-time conversation queue
  • Smart auto-assignment
  • Live performance metrics
  • Tag and categorize chats
Efficiency

Canned Responses & Macros

Respond faster with pre-written templates for common questions. Insert variables and personalize at scale.

  • Unlimited response templates
  • Smart variable insertion
  • Team-wide templates
  • Keyboard shortcuts

Quick Responses

/password-reset
Hi {name}! To reset your password, please visit your account settings...
/purchase-help
I'd be happy to help with your purchase! Can you provide your transaction ID?
/trading-guide
Check out our trading guide here: [link]. Let me know if you have questions!

Complete Feature Set

Chat History

Full conversation history with search and filtering

File Sharing

Share images and files directly in chat

Player Context

View player data, purchase history, and game stats

Ban & Block

Block abusive users and prevent spam

Ratings

Collect feedback after every conversation

Notifications

Desktop and mobile alerts for new messages

Team Management

Roles, permissions, and team performance tracking

Mobile App

Respond to chats from anywhere with our mobile app

Easy Integration

Add support chat to your game in under 5 minutes

RobloxChatModule.lua
-- Install the RoboServe Chat Module local ReplicatedStorage = game:GetService("ReplicatedStorage") local ChatModule = require(ReplicatedStorage.RoboServe.SupportChat) -- Initialize with your API key local chat = ChatModule.new({ apiKey = "your-api-key", position = "bottom-right", -- or "bottom-left" color = Color3.fromRGB(59, 130, 246) }) -- Listen for chat events chat.OnMessageReceived:Connect(function(message) print("Agent:", message.text) end) -- Open chat programmatically chat:Open() -- Send player context chat:SetPlayerData({ level = player.leaderstats.Level.Value, premium = player.IsPremium })

Ready to Connect with Your Players?

Start delivering exceptional support experiences today.