Powerful Features for Modern Support

Everything you need to deliver exceptional customer support with AI-powered intelligence

AI-Powered Responses

Intelligent, context-aware answers powered by advanced natural language processing

24/7 Availability

Never miss a support request with round-the-clock automated assistance

Multi-Language Support

Support global players with automatic translation in 50+ languages

Roblox API Integration

Direct integration with Roblox games and groups for seamless support

Custom AI Training

Train on your specific content, FAQs, and documentation for accuracy

Analytics Dashboard

Track performance metrics and gain insights into support trends

Ticket Management

Organize, prioritize, and track support requests efficiently

Discord Integration

Provide support across Discord servers with seamless integration

In-Game Chat

Native Roblox in-game chat support for instant player assistance

Web Widget

Embeddable chat widget for your website or documentation

Email Support

Handle email tickets with AI-powered responses and routing

Knowledge Base

Self-service documentation with intelligent article suggestions

Automated Routing

Smart ticket assignment based on complexity and expertise

Sentiment Analysis

Understand player emotions and prioritize urgent issues

Escalation Management

Automatically route complex issues to human support agents

API Access

Build custom integrations with our comprehensive REST API

Featured Deep-Dives

Explore our most powerful features in detail

AI-Powered Intelligence

Our advanced AI doesn't just respond—it understands. Using state-of-the-art natural language processing, ONEWorld Sentri comprehends context, intent, and sentiment to deliver responses that feel genuinely human.

  • Context Awareness: Remembers conversation history and user details
  • Intent Recognition: Understands what users really need
  • Multi-Turn Conversations: Handles complex, back-and-forth dialogues
  • Continuous Learning: Improves with every interaction

Comprehensive Analytics

Make data-driven decisions with our powerful analytics dashboard. Track every metric that matters and gain deep insights into your support operations.

  • Real-Time Metrics: Monitor performance as it happens
  • User Satisfaction: Track CSAT, NPS, and sentiment scores
  • Trend Analysis: Identify patterns and common issues
  • Custom Reports: Export data for deeper analysis

Seamless Roblox Integration

Built specifically for Roblox, our integration goes beyond basic chat. Access player data, game stats, and group information to provide truly personalized support.

-- Simple Roblox Integration
local ONEWorld = require(game.ReplicatedStorage.ONEWorld)

-- Initialize the support bot
ONEWorld:Initialize({
    gameId = "your-game-id",
    apiKey = "your-api-key"
})

-- Handle player support requests
ONEWorld:OnSupportRequest(function(player, message)
    return ONEWorld:GetResponse(message, player)
end)

Just a few lines of code to integrate powerful AI support into your Roblox game.

Integrations

Connect with your existing tools and platforms

Roblox
Discord
Email
Webhooks
REST API

Feature Comparison

See which features are available in each pricing tier

Feature Starter Professional Enterprise
AI-Powered Responses
24/7 Availability
Discord Integration
Multi-Language Support
Custom AI Training
Advanced Analytics
API Access
Priority Support
Dedicated Support Manager
Custom Integrations
SLA Guarantee

See ONEWorld in Action

Experience the power of AI-driven support firsthand